Mike has worked as a senior manager for blue-chip companies in the UK and abroad, mainly in the financial services sector.
Prior to co-founding Chappell Green, he consulted for a large Kent-based insurance broker. Before that he was operations director of the Council for Licensed Conveyancers, a UK regulator, where he introduced new working practices and oversaw the start of change management programme.
In Australia, he served as COO of APA Financial Services, which developed its own wrap platform. He was part of the senior management team that sold services to financial planners and accountants across Australia, increasing funds under administration from £250 million to £435 million.
At Selftrade, he was Head of Customer Operations. Following a merger, he was responsible for the operational integration of two companies. Among other achievements, his recruitment and retention strategy reduced staff attrition from 80% to 20%, saving more than £200,000 in recruitment costs.